Privacy Policy

Privacy Policy for Clark Noonan Marriage and Family Counseling Effective Date: February 2, 2024

Data Sharing Practices

Privacy Policy for Clark Noonan Marriage and Family Counseling, A Professional Corporation

Effective Date: February 2, 2024

Introduction

At Clark Noonan Marriage and Family Counseling, A Professional Corporation, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your information, including mobile information provided for SMS communication. By using our services, you agree to the terms of this policy.

Data Collection and Use

We collect personal information to provide you with high-quality care and efficient service delivery. This includes:

Appointment scheduling and confirmations
Reminders regarding upcoming sessions
Customer support communications
Payment processing
Service improvement and analytics

Your information is used solely for delivering and improving our services. It is never sold or shared for marketing purposes without your explicit consent.

Data Sharing Practices

We do not share your personal information with third parties for marketing or promotional purposes.
Your mobile information, including phone numbers and SMS opt-in status, will never be shared, sold, rented, or transferred to third parties for marketing or promotional use.

We may share consumer data only with third-party service providers who assist us in:

Appointment scheduling
Payment processing
Analytics for improving service quality

These third parties are contractually obligated to protect your information and are prohibited from using it for any unauthorized purposes.

Data Security and Transfer

We take data security seriously and follow industry best practices to safeguard your personal information. Our security measures include:

Encryption of data in transit and at rest
Role-based access controls to limit data exposure
Confidentiality agreements with authorized staff and vendors
Regular security audits to prevent unauthorized access or sharing

We do not transfer your personal information to external organizations unless necessary to fulfill service requests or comply with legal obligations. Any necessary data sharing is conducted securely and in compliance with applicable laws.

SMS Communication and Consent

By providing your phone number and opting in, you consent to receive SMS messages from Clark Noonan Marriage and Family Counseling, A Professional Corporation, regarding:

Appointment scheduling and reminders
Important account notifications
Customer service-related information

Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP to any SMS or by emailing info@clarknoonan.com with the subject line "Opt-Out Request."

For assistance, you may reply HELP to any message, email info@clarknoonan.com, or call 916-209-0352.

Opt-Out Rights

You may opt out of receiving SMS or email communications from us at any time.

To opt out of SMS messages: Reply STOP to any message you receive from us.
To opt out via email: Send your request to info@clarknoonan.com with "Opt-Out Request" in the subject line.

Once you opt out, you will no longer receive further messages from us unless you provide consent again.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable laws. Updates will be posted on our website, and you will be notified of any significant changes.

For questions regarding this Privacy Policy, please contact us at:
📧 info@clarknoonan.com
📞 916-209-0352